Support
Audered is run by one person, so replies come from someone who knows the code.
Write to us
Show email . We usually reply within a couple of working days.
If it is a bug, it helps a lot to tell us: which phone you have, what you were doing just before, and what you expected to happen.
Common problems
The invite code does not work
It is six characters, and upper or lower case makes no difference. Check that no space slipped in when copying it. Each code works for one couple only: if you were already linked with someone, that link has to be undone first from Settings, under Unlink Partner.
I am not getting card notifications
Check that Audered has permission to send you notifications in your system settings, and that you do not have a focus mode or battery saver blocking them.
I paid and the purchase did not activate
Try restoring it first: in Settings, open Audered Plus and tap "Restore purchases". If the single game or the subscription still does not show up, send us your App Store or Google Play receipt and we will activate it by hand.
I want to delete my account
It is done from Settings, under Delete Account. If you cannot get in, this page explains how to request it by email.
I forgot my password
There is a recovery link on the sign-in screen. If you signed in with Google or Apple, you do not have a password with us: it is managed from that account.